Contact Support

Need help? Our support team is here for you!

Email: support@prizehounds.com

We typically respond within 24-48 hours.

What is Prize Hounds?

Prize Hounds is a sweepstakes-based sports entertainment platform where you can make predictions on real sports games, compete in contests, and win prizes. We are NOT a gambling platform - we operate under sweepstakes and promotional contest laws.

How do I get started?

Create a free account, claim your daily bonus coins, and start making predictions! You can enter the Arena for contests, check the Howlboard for sports updates, or visit the Dog House to connect with other players.

What are Hound Coins?

Hound Coins are our virtual currency used to enter contests and make predictions. You receive free coins daily and can earn more through successful predictions and contests. Hound Coins have no cash value.

How do Arena contests work?

Arena contests are skill-based prediction competitions. Pick winners for upcoming games, and if your predictions are correct, you earn points and climb the leaderboard. Top performers win prizes!

What is Free Entry (AMOE)?

AMOE stands for Alternative Method of Entry. You can enter sweepstakes contests for free without purchasing anything. Check our Free Entry page for details on how to participate.

I forgot my password. How do I reset it?

Click "Forgot Password" on the login screen and enter your email address. You'll receive a password reset link within a few minutes. Check your spam folder if you don't see it.

Is Prize Hounds available in my state?

Prize Hounds is available in most US states. Some states have restrictions on sweepstakes contests. You'll be notified if the platform is not available in your location.

How do I claim my winnings?

Contest winnings are credited to your account automatically. For prize redemptions, follow the instructions in your account settings or contact support for assistance.

Responsible Gaming

While Prize Hounds is a sweepstakes platform and not gambling, we encourage responsible play. If you feel you need support, please visit:

• National Council on Problem Gambling
• Gamblers Anonymous

Contact Customer Support

Still have questions? Send us a message and we'll help you out.